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Case Studies

Real businesses. Real results.

How Australian service businesses are saving 15+ hours a week and growing revenue with AutomationOffice.ai.

Mortgage Broking

34% more settlements without adding staff

A Sydney mortgage broker automated his full pipeline — from lead capture to post-settlement referral requests — and saw settlement volume jump in 90 days.

+34%Settlements/year
5 minLead response
Referral rate
James Kellaway
Senior Broker · Sydney, NSW
Buyers Agents

From 8 to 14 active clients — zero extra hours

A Melbourne buyers agent was capped at 8 clients due to admin load. After automation she manages 14 active campaigns with less stress than she had before.

+75%Clients handled
12 hrsSaved/week
$68KExtra revenue yr1
Claire Donaldson
Buyers Agent · Melbourne, VIC
Recruitment

Revenue up 28% — Monday mornings transformed

A Sydney recruitment agency eliminated manual client reporting and redirected those hours to business development. Revenue impact was visible within 60 days.

+28%Revenue growth
8 hrsReporting saved/wk
50%Less ghosting
Melissa Crawford
MD · Sydney, NSW
Property Management

Arrears rate dropped from 8% to under 2%

Automated rent chasing sequences at Parramatta agency reduced late payments dramatically — tenants responded better to automated messages than to phone calls.

75%Arrears reduction
6 hrsSaved/week
14Days to live
Craig Saunders
BDM/PM · Parramatta, NSW
Property Management

Lease renewals on autopilot — zero missed expirations

A Gold Coast agency managing 320 properties was regularly missing lease expiry windows. Automated 90-day renewal sequences eliminated the problem entirely.

0Missed renewals
4 hrsSaved/week
94%Renewal rate
Natalie Forsythe
Principal PM · Gold Coast, QLD
Mortgage Broking

Document chasing cut from 3 hours to 20 minutes

A two-broker Perth business was losing hours daily chasing payslips and bank statements. Automated fact-find sequences now handle all document collection.

85%Less doc chasing
11 hrsSaved/week
Faster to lodgement
Scott Rennie
Director · Perth, WA
Mortgage Broking

Annual review automation adds $4K/month in trail revenue

A solo Adelaide broker had 200+ past clients with no systematic follow-up. Automated annual review sequences are now booking 6–8 revisit calls per month.

$4KExtra/month
7Revisit calls/mo
14Days to live
Adrian Bellamy
Mortgage Broker · Adelaide, SA
Buyers Agents

Property reports in minutes, not hours

A Brisbane buyers agent was spending 3+ hours per shortlist writing property reports. AI-generated reports now go to clients in under 20 minutes with minimal review needed.

90%Time saved on reports
More shortlists/week
+$52KRevenue yr1
Renee Stafford
Buyers Agent · Brisbane, QLD
Buyers Agents

Off-market deal flow tripled with automated vendor outreach

A Sydney buyers agent was relying on manual agent calls for off-market stock. Automated outreach campaigns now run weekly to 400+ agent contacts.

Off-market deals
400+Agents reached/wk
8 hrsSaved/week
Vanessa Drummond
Principal Buyers Agent · Sydney, NSW
Recruitment

Interview scheduling cut from 45 minutes to 3 minutes per role

A Melbourne IT recruitment firm was losing consultant hours to back-and-forth scheduling. Automated Calendly sequences now handle all interview coordination.

93%Scheduling time saved
9 hrsSaved/week
+22%Placements/qtr
Daniel Obi
Director · Melbourne, VIC
Property Management

New tenant onboarding automated end-to-end

A Melbourne agency was manually sending welcome packs, lease docs, and utility connection guides. Full onboarding now runs automatically from the moment a lease is signed.

5 hrsSaved per tenancy
100%On-time onboarding
4.9★Tenant satisfaction
Diane Kowalski
Property Manager · Melbourne, VIC
Property Management

BDM wins 40% more landlords with automated follow-up

A Perth agency's BDM was manually tracking every appraisal lead. Automated follow-up sequences now nurture every prospect with personalised touchpoints until they're ready to list.

+40%Landlord conversions
6 hrsSaved/week
+28New properties/yr
Ryan Gallagher
BDM · Perth, WA
Mortgage Broking

Referral partner reporting automated — relationships strengthened

A Brisbane broker was manually updating accountant and financial planner referral partners. Automated monthly deal summaries now go out without lifting a finger.

12Partners nurtured/mo
+31%Referral volume
3 hrsSaved/week
Lachlan Byrne
Mortgage Broker · Brisbane, QLD
Buyers Agents

Weekly suburb reports — clients stay warm without any effort

An Adelaide buyers agent was struggling to keep prospects engaged during long search campaigns. Automated weekly market updates now keep every client informed and invested.

0Cold leads lost
4 hrsSaved/week
+35%Conversion rate
Fiona Ashworth
Buyers Agent · Adelaide, SA
Recruitment

Reference checks automated — 2 days turned into 4 hours

A Sydney white-collar recruiter was manually chasing references by phone and email. Automated Referoo sequences now collect structured references without consultant involvement.

80%Faster references
7 hrsSaved/week
+18%Placements/month
Bridget Nolan
Senior Consultant · Sydney, NSW
Recruitment

Candidate ghosting halved with automated nurture sequences

A Brisbane construction recruiter was losing candidates mid-process due to gaps in communication. Fortnightly automated touchpoints cut drop-off dramatically.

52%Less ghosting
Pipeline reactivation
14Days to live
Sophie Lam
Principal Consultant · Brisbane, QLD
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