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About Us

We're the team that hates busywork
as much as you do

AutomationOffice.ai was built by a small team of automation engineers, ex-operators, and industry obsessives who got tired of watching great businesses lose their best hours to repetitive admin.

We're based in Sydney and we work exclusively with Australian service businesses — because we understand your market, your compliance environment, and your specific frustrations.

It started with a
very painful Tuesday

Our founder spent five years running operations for a fast-growing property management group in Sydney and then Brisbane. Every Tuesday was the same: three hours of copy-pasting maintenance requests, chasing rent arrears, and writing inspection reports that should have taken 20 minutes.

"I knew the technology existed to automate all of this. I just didn't have the time to build it myself. So I hired someone who could — and then another, and then another."

In 2022, we started building automation systems for a handful of PM businesses. The results were immediate. Within six months we'd expanded into mortgage broking and recruitment. Today we serve 120+ Australian businesses across six industries.

How we show up every day

We're not a faceless offshore agency. We're a small Australian team with strong opinions about how automation should actually work.

🎯

Industry-first thinking

We specialise in six industries and go deep — not wide. Our templates, workflows, and integrations are built specifically for your sector, not adapted from a generic playbook.

🤝

Outcomes over outputs

We don't get paid to build Zaps. We get paid because your team gets time back and your revenue goes up. If the automation doesn't deliver that, we fix it.

🇦🇺

Australian-built, Australian-run

Every person on your project is based in Australia. We understand your compliance requirements, your tools, and your business culture. No 3am Slack messages from overseas.

🔍

Radical transparency

You'll always know exactly what we're building, why, and what it costs. No surprise invoices, no scope creep, no mystery black boxes you can't understand.

Speed to value

We go from audit to live automation in 14 days. Not 14 weeks. We move fast because we've built these systems dozens of times and we know exactly what works.

📞

Real ongoing support

Monthly check-ins, a dedicated Slack channel, and a team that picks up the phone. Your automation grows with your business — we're not done when you go live.

Real people, real results

A tight-knit team of automation engineers, industry specialists, and ops nerds — all based in Australia.

Jessica Young
Founder & CEO
Ex-ops director. Automation obsessive. Built her first automated workflow in 2007 and hasn't stopped since.
Tom Hadley
Head of Delivery
Former property manager. Knows every PM pain point personally. Manages client onboarding and implementation.
Marcus Tran
Lead Automation Engineer
Make, n8n, Zapier, and custom API wizard. If it has a webhook, Marcus can automate it.
Emma Whitfield
Client Success Manager
Your dedicated point of contact after go-live. Monthly reviews, optimisations, and new automations as you grow.
120+
Australian businesses
Across 6 industries
15+
Hours saved per week
Average across all clients
14
Days to go live
From audit to automation
99%
Client retention rate
Across 120+ clients

Ready to meet the team
and get your time back?

Book a free 45-minute audit call. We'll show you exactly where your business is leaking hours — and what we'd do about it.

Book My Free Audit Call
3-month minimum · 100% Australian team · Live in 14 days