Which PM admin can be automated?

The highest-ROI wins are: lease renewal triggers at 90/60/30 days, arrears escalation (email → SMS → formal letter), inspection auto-scheduling with tenant reminders, maintenance request routing by job type, and condition report generation from photos and prior templates.

How much admin can a PM principal actually get back?

Typical target is 14–20 hours per week across the principal and senior PMs once three core automations are live. This matches the 3–5 hours per day number PM principals consistently report losing to repetitive admin.

Do we need to change systems?

No. We build around PropertyMe, Console Cloud or Palace — whichever you already use. Your team's day-to-day doesn't change; the admin just stops landing in their inbox.

For PM principals & BDMs — AU, US & UK

3–5 hours a day on admin that should run itself.

Q: Does it integrate with PropertyMe?

Yes. PropertyMe, Console Cloud and Palace are the three PM platforms we build against most often. We use their APIs and webhooks — no rip-and-replace, no data migration.

Lease renewals slipping. Arrears chases piling up. Inspections falling behind. We automate the lease lifecycle end-to-end — so your team does the work that actually pays: managing owners, winning new doors.

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Property manager reviewing an automated lease renewal queue on their laptop

Where PM principals lose the week

Lease renewals

Missed 90-day triggers. Owners chasing you instead of the other way round.

Arrears

Manual chasing via email, phone, SMS. Inconsistent cadence. Escalation always late.

Inspections

Routines falling off the schedule. Owners finding out from a property damage claim.

Maintenance

Tenant request → tradie assignment → quote → approval. Ten manual touchpoints.

A day in the life

Same agency,
two Tuesdays.

Before

Tuesday — manual

7:30am: inbox at 247 unread. Three arrears escalations to manually draft.
9:00am: two lease renewal reminders discovered after the 90-day mark.
10:30am: tenant maintenance request — wrong tradie assigned, rework.
1:00pm: owner calls asking why the quarterly inspection hasn't happened.
6:45pm: back at the desk, catching up on condition reports from last week.

After

Tuesday — automated

7:30am: overnight summary — 8 renewals triggered, 3 arrears sequenced, 6 inspections booked.
9:00am: approve two renewal packages in one click. Owners already updated.
10:30am: maintenance request auto-routed to the plumber on your approved list.
1:00pm: inspection calendar is full; tenants already confirmed via SMS.
5:30pm: laptop closed. Condition reports drafted from photos, waiting for your review.

What we'll automate

Purpose-built for the PM lease lifecycle.

Pick three. We build them in two weeks.

📄

Lease renewals — auto-triggered

90/60/30-day triggers from your PM platform. Owner approval captured, tenant renewal sent, file updated. You step in for the decision, nothing else.

Replaces ~4h/week of PM admin

📲

Arrears escalation sequence

Day 1 email → day 3 SMS → day 7 formal letter, automatically. Your team only sees the ones that need a human judgement call.

Replaces 3–5 manual chases per case

🗓

Inspection auto-scheduling

Routines booked against your PM diary. Tenant notified & reminded via SMS. Owners kept in the loop. No more "when's the next inspection?" emails.

Replaces the inspection coordinator role

🔧

Maintenance routing

Tenant lodges a request → categorised by job type → routed to the right tradie from your approved list → quoted → owner approval → scheduled. One click per decision.

Replaces 10+ touchpoints per job

📸

Condition report generation

From photos + prior report template + today's inspection notes. Draft ready for your review in minutes, not the evenings.

Replaces ~90min per report

✉️

Owner update cadence

Monthly owner update auto-compiled from your PM data: arrears, inspections, renewals, maintenance. Personal, on-brand, zero effort.

Replaces the quarterly "I should email my owners" guilt

How we work

Two weeks.
No six-month project.

Free PM audit

30 minutes. We look at your PropertyMe / Console / Palace setup and map where the admin is leaking.

Day 1

Build in your stack

We build the three automations that pay back fastest. Your team keeps working — nothing disrupts the week.

Days 2–10

Live & handed over

First automation runs in production. Training, documentation, ongoing support included.

Day 14

PM-specific questions

Straight answers.

Yes — these are the three PM platforms we build against most often. We use their APIs and webhooks directly. No rip-and-replace, no data migration, no change to how your PMs work day-to-day.

For most agencies: lease renewals first (fastest visible win), then arrears escalation (biggest cashflow impact), then maintenance routing (biggest time save). We'll confirm the exact order during your audit.

Yes. The automations scale down as well as up — in fact the ROI is often cleaner for sub-200-door agencies because one principal wears all the admin hats.

Monitoring is built in. If a workflow errors, we know before you do. You'll have a direct line to us, not a helpdesk ticket queue.

No lock-in. Month-to-month. We stay because the automations work, not because of a contract.