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For physio clinics — AU, US & UK

A diary that fills itself.

Most of clinic admin is the same patterns: recall the 30-day gaps, batch the NDIS claims, draft the progress note from objective measures. We automate it inside Cliniko / Power Diary — so the clinic owner stops being the receptionist.

Book a free clinic audit →See the automations
Physiotherapy clinic dashboard automating patient recall, NDIS claims and progress notes
Works with what you already book in
Cliniko Halaxy Power Diary Nookal
Where physio clinics leak hours

Patient recall

30-day gaps mean a patient who needed 6 sessions stopped at 4. Diary thins. Revenue drops.

NDIS claims

Service codes, line items, batching — done by the practice manager between patients.

Progress notes

Objective measures, goals, plan. After the last patient. Or never.

Front desk overload

Phone, walk-ins, rebookings, reminders, intake forms. One person trying to do five jobs.

A week in clinic

Same diary,
two weeks.

Before

Week — manual

  • Monday: 38 patients with 30-day gaps. Front desk calls when there's time. Rare.
  • Tuesday: NDIS claims for last week — 14 sessions still untouched.
  • Wednesday: Patient asks for GP letter. Drafted that night.
  • Thursday: 8 progress notes outstanding from the day. Done at home.
  • Friday: Diary 60% booked next week. Owner takes admin shift on weekend.
After

Week — automated

  • Monday: Recall sequence sent. 12 patients rebooked from the SMS link by lunch.
  • Tuesday: NDIS claims auto-batched, codes applied, submitted via PRODA.
  • Wednesday: GP letter drafted from session notes. Reviewed and sent in 5 min.
  • Thursday: Progress notes drafted at session-end from objective measures. Reviewed in clinic.
  • Friday: Diary 88% booked. Owner home by 6pm. No weekend admin.
What we'll automate

The physio-specific workflows.

🔁

Patient recall

30/60/90-day gap detection. Personalised SMS with online rebooking link. Rebooking tracked back to clinic.

Replaces 5 hours of front-desk calls per week
🏥

NDIS claim batching

Sessions auto-coded with the right service line item, batched, submitted via PRODA. Rejections triaged.

Replaces 3 hours per week of claim admin
📋

Progress note drafting

Objective measures + assessment template → draft note ready for clinician review. Saves the after-hours notes catch-up.

Replaces 30 min per day of clinical admin
📨

GP referral letter

Letter to referring GP drafted from session history. Clinician edits, signs, sends in under 5 minutes.

Replaces 30 min per letter
📝

Intake forms

Booking confirmed → intake form, consent and history sent → completed before arrival → in Cliniko.

Replaces front-desk paperwork tag
⭐

Review request

Discharged patient with positive outcome → Google review request at the right moment. Click-through tracked.

Replaces reviews you never asked for
Physio-clinic questions

Straight answers.

Yes — all four. Patient records, appointments, treatment notes and billing flow into the automations. We don't replace your clinical software; we layer on top of it.
No. Drafting only — the clinician reviews and signs every note. The automation captures objective measures and templates the structure, so the practitioner spends time on clinical reasoning, not formatting.
Patient data stays in your clinical platform. Automations operate on the platform's API with the same access controls. No PHI exported. Compliant with the Australian Privacy Act, HIPAA in the US, and UK GDPR.
Per-automation fee + monthly platform. Most clinics see payback inside 60 days through recovered diary fill from recall alone.
Related

Other allied health work we automate

🧠

Psychology

MHCP, intake, outcome scales.
🦴

Chiropractic

Care plans, recall, reviews.
🦷

Dental

Recall, HICAPS, treatment plans.

Book a free clinic audit.

30 minutes. We'll map your diary fill, NDIS claim flow, and front-desk load — and which three automations free the most clinical time.

Book a free clinic audit →
No obligation Australia, US & UK 2-week first automation