Home›Hospitality
For cafes, restaurants & pubs — AU, US & UK

A roster gap at 11pm Friday.

Chef calls in sick. The roster app pings, but you're mid-service. We auto-find the gap, SMS the available staff, fill the shift — and reconcile the day's takings to Xero before you lock up.

Book a free venue audit →See the automations
Hospitality dashboard automating roster shuffles, supplier orders and EOD reconciliation
Works with what you already run service in
Lightspeed Square Deputy Xero
Where venue owners burn out

Roster reshuffles

Sick calls, no-shows, last-minute swaps. The owner is still doing it from the floor.

Supplier orders

Par-stock by memory. Wrong quantity twice a week. Margins leak.

EOD reconciliation

Tills, eftpos, online — three tabs and a calculator. Nightly.

Customer recall

Birthday SMS, lapsed regulars, special-occasion bookings. Never quite happens.

A Saturday in service

Same venue,
two Saturdays.

Before

Saturday — manual

  • 4pm: Prep starts. Chef texts: kid sick. Owner ringing 6 staff in turn.
  • 6pm: Service. Owner half on phone, half on floor.
  • 11pm: Lock up. EOD count starts. Tills, eftpos, Lightspeed split.
  • 12am: $400 missing somewhere. Will check tomorrow.
  • Sunday: Supplier order list — pars by memory. Wrong on the protein again.
After

Saturday — automated

  • 4pm: Sick call detected. SMS to 8 available staff. First yes — shift filled.
  • 6pm: Service. Owner on the floor. Phone in pocket.
  • 11pm: Lock up. EOD auto-reconciled across till + eftpos + online. P&L in your inbox.
  • 12am: Books closed. Variances flagged for Monday review.
  • Sunday: Supplier order auto-built from par stock + last week's velocity. Approved in 30 seconds.
What we'll automate

The hospitality-specific workflows.

👥

Roster gap auto-fill

Sick call detected → SMS sent to qualified, available staff in seniority order. First yes wins. Roster updated.

Replaces 30 min of phone tag per gap
📦

Supplier ordering

Par stock + last 7 days velocity → order list per supplier. One-click approval, sent direct to rep.

Replaces guesswork on protein and produce
💰

EOD reconciliation

Lightspeed/Square + eftpos + online ordering → matched and posted to Xero. Daily P&L emailed.

Replaces 30 min of nightly counting
🎂

Customer recall

Birthdays, anniversaries, lapsed regulars — automated SMS with a personal-feeling offer.

Replaces forgotten loyalty intent
⭐

Review request

Happy customer detected (loyalty repeat, large bill) → Google review request next morning.

Replaces reviews you never asked for
📅

Function/booking management

Enquiry → quote → deposit → run sheet → reminder → review request. The whole pipeline.

Replaces 4 spreadsheets
Hospitality questions

Straight answers.

Yes — all of them. Sales, staff, hours and pay rates flow into the automations. We support Tanda and KOUNTA / Lightspeed Restaurant K-Series too.
Yes. Detection → SMS to qualified staff → first yes wins → roster updated → other staff politely declined. Whole thing runs in under 5 minutes while you're on the floor.
Yes — we configure the chart-of-accounts mapping at setup, including credit-card surcharges, tips, kitchen vs bar, and any group/owner allocation.
Per-automation fee + monthly platform. Most venues pay back the EOD automation alone in saved time within the first month.
Related

Other retail work we automate

🛍️

Retail

POS to Xero, stock alerts, loyalty.
🛒

Ecommerce

Cart recovery, inventory sync.
🏬

Wholesale

B2B re-orders, credit checks.

Book a free venue audit.

30 minutes. We'll map where service-time admin is costing you most — and which three automations claw the evenings back.

Book a free venue audit →
No obligation Australia, US & UK 2-week first automation