Care plans drift. Patients lapse. Packages go unused. We track every plan against actual sessions, win back lapsed patients with a personal touch, and ask for the review at the right moment — so retention isn't something you "should get to".
Every plan tracked session-by-session. Drift detected at session 3, 5, 8 — personalised re-engagement triggered.
Replaces lost retention60/90-day no-shows triggered into a personal-feeling win-back sequence. SMS + email + offer.
Replaces patients you forgot aboutPre-paid session balance tracked. 14-day expiry warnings. Re-up offer at the right moment.
Replaces forgotten balancesPatient at session 4 with positive outcome → Google review request. Click-through tracked.
Replaces reviews you never asked forNew patient → digital intake, history, consent → completed before the first appointment.
Replaces front-desk paperworkNo-show / late cancel → wait-list offered the slot. Diary stays full.
Replaces empty adjustments30 minutes. We'll map your care plan tracking, lapsed-patient list, and package admin — and which three automations recover the most retention.
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